Buying or Selling Avon:

Most Frequently Asked Questions

In this blog you will find answers to the most frequently asked questions I receive from customers & those who are interested in buying Avon or becoming an Avon Representative.

Buying Avon

How Do I Get a Brochure on a Regular Basis & How Long is Each Campaign?

Avon Campaign 19 Brochure

Depending on how you shop for your Avon, there are two ways you can receive a brochure & shop Avon on a regular basis.

  1. Sign up to receive a copy of the most recent brochure in the mail with orders due every 2 weeks.
  2. Shop my online brochure 24/7, where ever you are & have your order delivered right to your door. Choose FREE Representative delivery for your order to be delivered with brochure orders or FREE SHIPPING with your $40+ order. Click here to check out the current shipping rates.
  3. Shop at my e-Store 24/7, where ever you are & have your order shipped to you directly for FREE with any $40+ order or $5.95 Flat Regular Standard Rate. Just go to here to check out all the current shipping rates.

Each campaign is 2 weeks. With each new campaign, there will be new Avon brochure, Avon Outlet and Sales Flyers. Every other campaign (once a month) a new mark. by Avon magalog is released. Beginning of each season, Avon Living will be released & available for purchase for about 4 campaigns.

Click here for the current Avon brochure

How Do I Learn About Current Sales & Discounts?

One of the great things about Avon is the amazing sales & discounts that they offer for their customers. As a customer you can be updated on promotional offers, sales & discounts by:

Click here for the current Avon brochure

How Do You Place an Avon Order?

Shop Avon Here

There are three ways you can place an Avon order:

  1. Through an Avon Representative: Contact your local Avon representative or email me at
  2. Order Online by Product #: Place your order online with Item Entry Form at
  3. Shop Online: Shop at my e-Store 24/7, anywhere in the U.S.. Just go to

Click here for the current Avon brochure

What is Avon’s Return Policy?



If you ordered online:

Follow the simple directions on the back of your packing slip & you will receive a full refund. If your refund is due to an Avon error, Avon will refund your return shipping costs as well. If for some reason you do not have the packing slip please ship your return within 90 days to:

AVON 5389 East Providence DriveCincinnati, OH 45246
  • Please make sure your full name, address, date of the order & an email address (if available) is included with your return.
  • Allow 7-10 business days for the return to arrive.
  • Your return will be processed within 5 business days upon arrival of your returned product & paperwork.
  • For questions or concerns you can contact Customer Service at 1-800-500-AVON (2866)

If you ordered through an Avon Representative:

Please contact your Avon Representative for their return procedure.

Click here for the current Avon brochure

I Heard Avon’s Skincare is the Best. How Can I Tell What Avon Skincare Products Are Best for My Skin?


Avon is a leading company in the skincare industry starting back in 1992 when Avon was the first to use Alpha Hydroxy Acid in their formula with Anew skincare line. If you are unsure what products to use for your daily skincare routine there are three ways you can learn which ones are best for your skin:

  1. Schedule a FREE Skincare Consulation with me. During the consultation we will go over what type of skin you have & your skincare concerns, what products are best for you & how to use the products so you can get the best results.
  2. Take a FREE Skin Advisor Quiz at my e-Store. At the end of the short quiz, you will automatically receive what products are best for your skin to give you the best results based on your answers.
  3. Check out my blog Avon Anew: Taking Care of Your Skin. Learn what Anew products are best for your skin & how to complete the recommended skincare routine daily.

Click here for the current Avon brochure

How Will I Know if I will Like an Avon Product? Is There a Way I Can Try It Before Purchasing the Full Size Product?

Yes! I have access to samples for most Avon makeup, skincare & fragrances. If you would like to try a product prior to purchasing the full size product, contact me & I will give you a few samples to try for FREE. You can also check out my product reviews on my blog Journey of Avon Mom. The first Friday of each month, a new product review is posted of a new Avon product in makeup, skincare, bath & body & fragrances.

Here is the list of my current product reviews:

Remember, Avon offers 100% Money Back Guarantee, so if there is a product that you do not like, you can get your money back when you return the product within 90 days. 

Click here for the current Avon brochure

Why Should I Buy Avon with Jen Antunes?

I have been an Avon Representative since August 2015 & I offer a variety of Customer Service programs & services to help my customers get the most out of their Avon experience & save the most on their Avon orders.

You can learn all about the programs & services I offer with my blog Benefits of Shopping Avon with Jen Antunes or by checking out my Facebook business page Avon with Jen Antunes.

If you’d like to learn more about all of the services I offer or participate or if you would like to take advantage of any of them, email Jen Antunes at

Click here for the current Avon brochure

Can I do an Avon fundraiser to raise money for my local charity, church, school or organization?


Yes! An Avon fundraiser is a great way to raise money. Many organizations have found great success due to the fact that Avon is a well known brand name that offers high quality products for the whole family. You can expect to receive funds within 3 weeks. The best part is that the merchandise sold in the fundraiser are competitively priced unlike other organizations who charge premium prices.

Depending on the total sales, you can receive up to 40%. For example, if there are 20 participants that each sell $15 in Avon products to 10 people, your total sales would equal $3,000. This would have your organization receive $1,200 at 40%.

You can learn all about Avon Fundraisers by clicking here or email Jen Antunes at

Click here for the current Avon brochure

Selling Avon

Can You Really Make Money Selling Avon?

YES! As with any business, the more effort you put into your Avon business, the more profit you will see. Avon provides their Representatives 2 ways to earn money- Sales & Leadership.

To learn all about Avon’s earnings & incentive programs, check out Avon Incentives: How to Earn the Most with Avon

Click here to join Avon with Reference Code: jantunes

Do I Have to Meet a Sales Quota?

No! You will begin earning on the first dollar you sell!

2017 earnings chart sales

Click here to join Avon with Reference Code: jantunes

Do I Have to Keep a Certain Inventory or Do A Set Number of Home Parties a Month as an Avon Representative?

host an e-party

No! One of the benefits of being an Avon Representatives is that you are not required to keep a certain inventory stock or do home parties. You can if you choose, but it is NOT A REQUIREMENT.

Avon will never require you to keep a certain amount of stock products. After a while, many representatives will keep a certain stock to provide better service for their customers. You will quickly learn what your customers like & will know what products can be helpful to have on hand such as hand creams or fragrances that are continuously ordered. As a Representative, you can purchase many of the top favorite products ahead of time or in bundles from the What’s New, which will help you earn even more money.

Home parties are a great way to increase your sales & grow your customer base but it is up to the individual Representative if they offer home parties. Many Representatives do other types of parties like Brochure or Facebook parties instead. This allows them to receive the same benefits of having a home party but gives them another option to offer that can be more convenient for their customers or themselves.

Click here to join Avon with Reference Code: jantunes

Is there a Starter Kit?

Yes! You will have a choice of 3 starter kits. When you join Avon, you can take a short quiz to help you choose one of the three starter kits, ($25, $50 or $100). Each kit contains full size products, samples, brochures, business tools & everything you would need to start your Avon business.

You will receive your starter kit in the mail 3-5 business days after you sign up. Just like with any business, it is important to invest in your business. It is up to you on how much you want to invest in your business when you start.

Tools for Success Avon Starter Kits

To learn more about Avon starter kits & how to take advantage of yours, check out 2017 Avon Starter Kit Tips.

Click here to join Avon with Reference Code: jantunes

What Support Do I Get Once I Join Avon?


As a representative, you will receive a FREE online store for you to provide your customers a way to shop with you online. This helps you sell across country & expand your customer base & sales. Based on your sales level, you can earn up to 20%-50% on all of your online sales. All you have to do is share your e-Store link & you will earn money!

Once you enroll as an Avon Representative, you will receive a Welcome Email from Avon. In it, you will have all the information needed to register your account to the FREE online back office at

On account,  this is where you can submit your customer orders, order brochures & business tools, create & edit your FREE e-Store, receive online training, pay Avon, keep track of your customer base & more. Everything you need to run a successful business is in your back office. To learn more about your personal back office, check out Using Avon Web Office to Manage Your Online Business

When you sign up & join my Avon team, you will begin to receive training emails from Avon & myself to help guide you as you start up your Avon business. You will continue to receive these emails in your first 7 campaigns. As your mentor, however, I will also be there to help support & mentor you as you continue to grow your business, even after the first 7 campaigns. As a member of my team, you will be added to the Facebook Team Page- The Rising Stars. On there, you will be able to find support from other representatives, tips on how to grow your Avon business, recognition when you meet sales goals & titles as well as a place for you to go to share your ideas, ask questions & be a part of a supportive, encouraging team of representatives .  You may be in business for yourself, but you are not in business by yourself.

When you achieve incentives & sales titles, you will be recognized & rewarded from Avon. You can earn bonus checks, free trips and more. When you reach new sales title, you will also receive additional earnings on your orders, be able to purchase more at demo prices in the What’s New & be invited to special events.

As an Avon Representative, you are opening the door to more opportunities to earn money, meet new people & have the independence of running your own business. However, you will have support & guidance to help you all along the way as well as those cheering for you & your success!

Click here to join Avon with Reference Code: jantunes

Is There a Demo Book for Avon Representatives?

C21 What's New

Yes! This is another benefit as an Avon representative. In your starter kit & each time you receive your order, you will receive the Avon Representative demo book called What’s New. Here you will find opportunities to purchase Avon products & business tools at a discounted cost. You will also find tips on how to grow your sales, have the opportunity to purchase *NEW* Avon products before they are even released, information on products, sales tools & more.

To check out the latest Avon What’s New, CLICK HERE.

Click here to join Avon with Reference Code: jantunes

Are there any incentives for New Representatives?

Yes, Avon is currently offering the Kickstart incentive program for new Avon representatives. It is designed to help new representatives experience how much success they can achieve with their Avon business within their first 7 campaigns by slowly & continuously growing their business. When all aspects of the program have been met, a representative could end up earning over $1000 in in their first 90 days.


There are 3 components to Avon’s Kickstart:

  1. New representatives can earn 40% on ALL PRODUCT SALES (brochure, online & even fixed earning products) when they achieve sales goals in each of their first 7 campaigns.
  2. A $50 bonus for each Kickstart recruit a new representative recruits during their 1st 7 campaigns that places a $150 order within their first two campaigns (Also receive 3% Sponsoring Bonus each time the Kickstart recruit places an order for the life of the representative).
  3. When a Kickstart Representative meets all 7 campaign sales goals & recruits 3 new representatives that place a qualifying order, they will receive a $200 bonus.

To learn all about Avon’s Kickstart program & how it will help you create a successful business, check out Avon’s Kickstart Program for New Representatives.

To learn more about Avon’s current incentives check out Avon Incentives: How to Earn the Most with Avon.

Click here to join Avon with Reference Code: jantunes

How do I get paid as an Avon Representative?

There are 3 ways to get paid as an Avon Representative depending on where the earnings are coming from.

Image result for get paid by avon

  1. For in person sales, you will collect orders from your customers & submit them on account. At that time Avon will bill you the cost of the products your customers ordered at a discounted price based on your order total. The amount you have left over from your customer payments is your profit.
  2. For online sales, you will receive % of the order based on what your total sales are for that given campaign. This will show up as a credit on your account. If you are only selling online or have a negative balance, Avon will direct deposit twice a month once your balance reaches $25+.
  3. Once you reach Ambassador level in Avon Advanced Leadership you will be eligible to receive leadership checks. You will earn a percentage of your team sales based on your leadership level. You will also have a chance to earn bonuses through incentives & other promotions. The bonus money & leadership earnings you make will be direct deposited into your registered checking account or deposited on a prepaid Visa Card bi-weekly once the campaign is closed.

Click here to join Avon with Reference Code: jantunes

How Do I Become an Avon Representative?

You can enroll to become an Avon Representative online at with Reference Code: jantunes.

Not sure about joining online? Email me at for assistance.

To learn more about starting your Avon business, check out Sell Avon: How to Start or email me at

Click here to join Avon with Reference Code: jantunes

What is an Avon Try It Kit?


One of the reasons many do not sign up to be an Avon Representative is the fear of failure. That fear can be crippling & prevent us from experiences that can change our whole world around in a positive way.

With Avon Try It Kits, you are given the opportunity to see that you can be successful with your Avon business. I offer this to those who are interested in becoming an Avon Representative, but for whatever reason are hesitant in taking that leap. I will provide you with a few brochures, samples & ordering forms for FREE.

After a week, I will follow up with you & see how you are doing. At that time you can decide if you want to sign up as an Avon Representative & use the orders that you have received to go towards your first order.

Did you know you can get your starter kit for FREE by collecting payments as customers are placing orders with your FREE Try It Kit. You will automatically earn 40% on your first order, so you can use your profit to purchase an Avon Starter Kit. With $150 total in orders, you will meet the Qualified Kickstart requirement & have enough profit with 40% earnings to purchase the $25 kit or $50 kit.

If for some reason you see that joining Avon as an Avon representative is not for you, then you can give any orders & payments you received & I will offer you a discount off your order or FREE AVON PRODUCTS based on the total orders you have.

Don’t want to join Avon, but would like to receive a discount on your Avon orders? Become an Avon Helper & receive a discount off your order, based on the total order size of all the orders. 

If you would like to learn more about my Avon Try It Kit or joining Avon, please email me at

Click here to join Avon with Reference Code: jantunes

Do you have a question about being an Avon customer or becoming an Avon Representative?

Email Me at

Click Here for the Latest Avon Brochure

Avon Campaign 19 Brochure

How to Save on Your Next Avon Order:

Avon Online Coupon Codes

mark. by Avon

Avon Outlet

The A Box: A Collection of Avon Beauty Products

Benefits of Shopping Avon with Jen Antunes

Benefits of Joining Avon as a Personal Shopper

Benefits of Shopping Avon Online

Avon Facebook Party

Learn More About Avon & mark. Products:

Avon Making a Difference: Breast Cancer Crusade

Avon Living

Avon Anew: Taking Care of Your Skin

10 Avon Products I Love

Teen Dating Violence & mark. m.Powerment

Avon Product Review: NutraEffects Hydration Night Gel Cream

Ways to Use Avon Skin So Soft Around Your Home

Avon Fundraisers

Avon Product Review: Anew Sheet Masks

My Morning Beauty Routine

Avon True Color Makeup Guide

Avon Product Review: Today, Tomorrow, Always Absolute Parfum

2017 List of Discontinued Avon Products

Mother’s Day Gifts with Avon

Avon Fragrances for Her

Avon Product Review: Avon True Color Flawless Liquid Foundation

Avon Fragrances for Him

2017 Father’s Day Gift Ideas with Avon

Avon Product Review: Anew Platinum Day Cream with SPF 25

Body Care with Avon’s Skin So Soft

27 Avon Beauty Products for Your Summer

Summer Body Care with Avon Senses

The A Box: A Collection of Avon Beauty Products

Avon Fashion

Learn How to Start Earning Money with Avon:

Sell Avon: How to Start

2017 Avon Starter Kit Tips

Avon’s Kickstart Program for New Representatives

Avon Incentives: How to Earn the Most with Avon

Avon #BossLife

Buy or Sell Avon: Q&A

For More Tips on How to Earn Money with Avon:

How to Sell Avon With Brochures

AvonMom Tips: 10 Things I Use to Survive as a Work at Home Mom

Grow Avon Business With Customer Service Programs

Sell More Avon Online With a Blog

Sell Avon on a Budget

Creating a Campaign Routine For Your Avon Business

Grow Online Business with Facebook & Social Media

Avon Tips for Shy Representatives

Avon Advanced Leadership Program

My Top 3 Recruiting Tips

2017 Avon RepFest

How to Purchase Avon Brochures

Selling Avon in the Summer with Success Tips

How to Place Your First Avon Order as a New Representative

Using Avon Web Office to Manage Your Online Business

10 Benefits of Being Your Own Boss in College

Avon Sample Tips for Representatives

For more tips & information:

As a representative of my Avon team, The Rising Stars, you will have access to more tips & tricks on running a successful Avon business that can work around your schedule. Plus be connected with other Representatives & see how they are running a successful Avon business.

Join today at with Reference Code: jantunes.

You can also find me on Facebook, Instagram, Pinterest or Twitter.

How Can I Help You?

What You Can Do With Avon:th-2

Shop Avon Online
Shop Avon Brochure   
Sell Avon Use Reference Code: jantunes  
Earn Free Avon               
Donate with Avon



118 thoughts on “BUY OR SELL AVON: Q & A

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